Facility Reviews Summary

I have been there 11 years.... they do not take cards or online pay. The younger woman is very rude and also what sucks about taking cash it's there is no records or paying my unit. She said I didn't pay for September which I did and trying to hit me with a late fee. I am packing my stuff and moving to another storage company that is cleaner and nicer. Also Marysville Mini Sotrage has so many mice that ate my stuff. Done.

I called a few months ago just to ask if there were any available units and a lady answered with a very rude “nope”. Thinking this was just a bad time.... I called again today 03/21/21 and I get a man who answers and me being thankful that it was not the rude lady I got last time asked if they had any available units and unfortunately I got another bad customer service experience. I just wanted some information but they aren’t helpful and super rude and honestly I wouldn’t want to get a unit with people who don’t respect potential customer and answer like they aren’t happy they even have a job (which they shouldn’t) and not to mention no positive reviews.

I called on 1\21\2021 at 3:16pm the lady that answered was very rude I think your storage place would do some justice without her I have no comment on prices, quality etc. .!

So I'm looking for storage for my kids and I find Marysville mini Storage I go to THERE web site see a 10x10 web rate 54.00 so I call Well the lady who answeres me says ee pnly have 5x5. I then tell her they meed to ipdaye yhere website and she laughs. Ley me sau I manage a storage facility rated 2nd on the indistry. If we ever acted like that we wouldnt have a job. I also know pnce a united is rented ot no longer shows pn the website. If one of my facilitys were here in Marysville thats where Id be but unfortunately I have to go to my competitor.